DETER has an IRC chatroom available for user questions and general discussion. It can be accessed by simply clicking the "Live DETER Chat" button at the bottom of this page. A new window should open and log you into the IRC server using your DETER username as your nick. At any time there may be multiple people from the DETER operations staff as well as other users in the channel to help you out.

If you are comfortable with IRC, you can join the channel by connecting to wiki.isi.deterlab.net and joining the channel #DETER with the irc client of your choice. For more information on IRC, you can refer to the wikipedia article on it at http://en.wikipedia.org/wiki/Irc. Some irc clients worth taking a look at include ChatZilla! which works on just about every platform and Irssi for texted based irc.